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IT SUPPORT - Fresh Graduate or Experienced


TAPServices Inc.
1702-1703 ROBINSONS EQUITABLE TOWER ADB AVENUE COR P. POVEDA ROAD ORTIGAS, PASIG CITY
Philippines
IT Department
2
29
On-Site
Beginner
(PHP)₱: 630.00

 

We expect the candidate to be: -Handling support incidents received from the customer. -Provide root cause analysis to problems. -Act as a point of contact and conduit for the customer into other technical teams and offshore product specialist teams. -Engage higher level of support if exhausted all investigation options. -Collect full details of the incident such as log files, etc that can help to resolve the problem. -Initiate defect in appropriate problem tracking system and maintain status updates. -Will be stationed in Bangkok City at the customer site. -Weekly reporting and knowledge sharing between teams -Support job is 9:00am - 6:30pm or will depend on customer office hours. -Engage to customer support meetings and reporting about incidents. Preferences: -Bachelor’s Degree in Computer Science/IT/related degree. -Have 1-3 years POS/CRM/Loyalty system experience. -Knowledgeable in basic MS SQL, XML, Windows Servers. -Can speak in English






















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Job Portal - IT SUPPORT - Fresh Graduate or Experienced - status resolve point Log-Out -Knowledgeable incidents - We expect the candidate to be: -Handling support incidents received from the customer. -Provide root cause analysis to problems. -Act as a point of contact and conduit for the customer into other technical teams and offshore product specialist teams. -Engage higher level of support if exhausted all investigation options. -Collect full details of the incident such as log files, etc that can help to resolve the problem. -Initiate defect in appropriate problem tracking system and maintain status updates. -Will be stationed in Bangkok City at the customer site. -Weekly reporting and knowledge sharing between teams -Support job is :am - :pm or will depend on customer office hours. -Engage to customer support meetings and reporting about incidents. Preferences: -Bachelor’s Degree in Computer Science/IT/related degree. -Have - years POS/CRM/Loyalty system experience. -Knowledgeable in basic MS SQL, XML, Windows Servers. -Can speak in English -  Points Remaining | Add Job Portal Language Messages Log-Out Update Profile Home Your Account Switch To Mike's Virtual Clubs UrTechCity Job Portal UrTechPOGOUrTechPOSDeep Breathe BPMike's World UPublishMe UrTechShop Update Profile Recommend Us Earnings View My Resume Job Profile Skills Language Portfolios Other Credentials Education Work Experience Business Profile Log-Out Jobs Find Jobs Jobs Applied Task Log Entry Find Profile Post Jobs Employees Employee Task Log Maintain Payments Daily Time Record Add Site Map Url View Job Posts+Read me first( click to show/hide information which can guide you in this area)You can click here if you haven't create a resume You can click here to see the user guide Share IT SUPPORT - Fresh Graduate or Experienced Company: TAPServices Inc.Address: - ROBINSONS EQUITABLE TOWER ADB AVENUE COR P. POVEDA ROAD ORTIGAS, PASIG CITYCountry: Philippines Department or Group: IT Department Vacancies: Work Duration: Work Location Type: On-Site Level: Beginner Monthly Rate (PHP)₱: .Apply To get feeds similar to this job in your facebook, you can join our Facebook Group by clicking here: Join Facebook Group Details We expect the candidate to be: -Handling support incidents received from the customer. -Provide root cause analysis to problems. -Act as a point of contact and conduit for the customer into other technical teams and offshore product specialist teams. -Engage higher level of support if exhausted all investigation options. -Collect full details of the incident such as log files, etc that can help to resolve the problem. -Initiate defect in appropriate problem tracking system and maintain status updates. -Will be stationed in Bangkok City at the customer site. -Weekly reporting and knowledge sharing between teams -Support job is :am - :pm or will depend on customer office hours. -Engage to customer support meetings and reporting about incidents. Preferences: -Bachelor’s Degree in Computer Science/IT/related degree. -Have - years POS/CRM/Loyalty system experience. -Knowledgeable in basic MS SQL, XML, Windows Servers. -Can speak in English Attachments or Supporting Information People who applied to this job post No record(s) found Load More-Share and spread this Job Post(s) to help others get employed Please click here to see our Facebook page and do not forget to like and join Tweet Share on Facebook -