Our Telecommunications Associates are vital members of our company. You will have the chance to work in a highly collaborative and engaging environment that provides dynamic interactions with different cultures as well as opportunities to grow your potential and develop your career.
Responsibilities
Answer inbound calls in a timely and friendly manner
Evaluate problems and complaints of the callers and provide proper solutions to them
Respond to the needs of customers and provide personalized service
Provide information on the company’s products or services
Research needed information using available resources
Process orders, forms, and applications
Route calls to other team members whenever needed
Make relevant notes from customer interactions
Identify any issues that customers might be struggling with
Report on customer feedback
Complete call logs and reports
Manage & update customer databases
Boost customer loyalty by offering a proper experience over the phone
Qualifications
Minimum Qualifications
Must have completed high school
Filipino citizen
Availability to work at night shift
Availability to work on weekends and holidays
You must be a strong and clear communicator
You must have some knowledge on how to use computers and navigate the Internet
You have a strong work-ethic and a positive attitude along with a desire to learn
For Work Onsite
You should be willing to work in EDSA Greenfield (Mandaluyong City)
For Work At Home
Internet speed requirement: at least 12 MBPS download speed & 5 MBPS upload speed
Has a dedicated workspace at home
To those with no internet connection, you can take advantage of a company-issued prepaid router (salary deduction). But we highly recommend applying for faster internet connection to provide a better experience for our clients.
Job Portal - Work from Home - Telco Associate - work to home work from home and work at home wfh jobs part jobs from home it associate jobs apa jobs apa itu wfh - To apply, click here: https://forms.gle/QDgv UNGDPUAOverview Our Telecommunications Associates are vital members of our company. You will have the chance to work in a highly collaborative and engaging environment that provides dynamic interactions with different cultures as well as opportunities to grow your potential and develop your career. Responsibilities Answer inbound calls in a timely and friendly manner Evaluate problems and complaints of the callers and provide proper solutions to them Respond to the needs of customers and provide personalized service Provide information on the company’s products or services Research needed information using available resources Process orders, forms, and applications Route calls to other team members whenever needed Make relevant notes from customer interactions Identify any issues that customers might be struggling with Report on customer feedback Complete call logs and reports Manage & update customer databases Boost customer loyalty by offering a proper experience over the phone Qualifications Minimum Qualifications Must have completed high school Filipino citizen Availability to work at night shift Availability to work on weekends and holidays You must be a strong and clear communicator You must have some knowledge on how to use computers and navigate the Internet You have a strong work-ethic and a positive attitude along with a desire to learn For Work Onsite You should be willing to work in EDSA Greenfield Mandaluyong City For Work At Home Internet speed requirement: at least MBPS download speed & MBPS upload speed Has a dedicated workspace at home To those with no internet connection, you can take advantage of a company-issued prepaid router salary deduction . But we highly recommend applying for faster internet connection to provide a better experience for our clients. Should be residing within NCR+ areas - Points Remaining | Add Job Portal Change Language Messages Log-Out Home Your Account Switch To UrTechCity Job Portal UrTechPOGOUrTechPOSMike's Virtual Clubs Deep Breathe BPMike's World UPublishMe UrTechShop Update Profile Recommend Us Payments View My Resume Job Profile Skills Language Portfolios Other Credentials Education Work Experience Business Profile Log-Out Jobs Find Jobs Jobs Applied Task Log Entry Find Profile Post Jobs Employees Employee Task Log Maintain Payments Daily Time Record Add Site Map Url View Job Posts+Read me first( click to show/hide information which can guide you in this area)You can click here if you haven't create a resume You can click here to see the user guide Share Work from Home - Telco Associate Company: Teleperformance Job Posting Address: Mandaluyong, NCRCountry: Philippines Department or Group: Client Operations Vacancies: Work Duration: Work Location Type: Remote Work / On-Site Level: Beginner Monthly Rate (PHP)₱: .Apply To get feeds similar to this job in your facebook, you can join our Facebook Group by clicking here: Join Facebook Group Details To apply, click here: https://forms.gle/QDgv UNGDPUAOverview Our Telecommunications Associates are vital members of our company. You will have the chance to work in a highly collaborative and engaging environment that provides dynamic interactions with different cultures as well as opportunities to grow your potential and develop your career. Responsibilities Answer inbound calls in a timely and friendly manner Evaluate problems and complaints of the callers and provide proper solutions to them Respond to the needs of customers and provide personalized service Provide information on the company’s products or services Research needed information using available resources Process orders, forms, and applications Route calls to other team members whenever needed Make relevant notes from customer interactions Identify any issues that customers might be struggling with Report on customer feedback Complete call logs and reports Manage & update customer databases Boost customer loyalty by offering a proper experience over the phone Qualifications Minimum Qualifications Must have completed high school Filipino citizen Availability to work at night shift Availability to work on weekends and holidays You must be a strong and clear communicator You must have some knowledge on how to use computers and navigate the Internet You have a strong work-ethic and a positive attitude along with a desire to learn For Work Onsite You should be willing to work in EDSA Greenfield (Mandaluyong City) For Work At Home Internet speed requirement: at least MBPS download speed & MBPS upload speed Has a dedicated workspace at home To those with no internet connection, you can take advantage of a company-issued prepaid router (salary deduction). But we highly recommend applying for faster internet connection to provide a better experience for our clients. Should be residing within NCR+ areas. At - Job Portal - Work from Home - Telco Associate - work to home work from home and work at home wfh jobs part jobs from home it associate jobs apa jobs apa itu wfh