View My Resume






zyrine ramos

Passionate in Developing Software









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- Have 9 + years of experience in analysis, design, development and testing of client/server, web based, window-based application using n-tier architecture. Expert in developing windows applications, web applications, web services in Microsoft Visual Studio 2003/2005/2008 using C#.net/VB.net/ASP.net, SQL Server, MVC Razor, JQuery, LINQ, Lambda, Javascript, MVVM, SSRS, HTML5 MVC, JQuery Mobile/UI, JSon - Widely used XML Schema, CSS, DOM, HTML, AJAX and JavaScript. - Have an excellent code structure and aims to build with quality not just to get the work done. - Passionate in software development, easy to learn new language, have creative and strategic approach on tasks assigned. - Have already created new(from scratch), support, debug, maintain or rewrite/re-design whole software systems on web and windows as front-end and SQL Server as back-end. - Have strategic approach on creating generic components that can lessen coding and is useful on all other applications. - Have experienced being assigned and envision on the architectural approach on making a software and share it with the people. - Assigned to do the whole Software Development Life Cycle in a tight schedule. - Has been always relied on giving solutions if problems are considered impossible to solve or non-remedy issues (specific on software). Has been creative and strategic on approach of deriving solutions and designs. Has always been relied on suggesting knowledge specific on software development. - Has always been a visionary/visualizing the whole package of the project together with its design and which approach to use. - Manage testing and schedule/s and mandays categorized on each requirements. - Created deployment packages. Components, models, prototypes of applications. Installing an assembly in Global assembly cache (GAC). Able and knows how to use threading, encryption, and reflection. - Assigned to make sure that (QA) quality is applied on every software created.


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Administration and Office Management, appointment setter, Appointment Setting, can manage time, Chat and Email Support , Cold Calling, CSR, Customer Service, Customer Service, Data Entry, Email Proposals, fluent in English, fluent in English and can manage time, fluent in English and can manage time, goal oriented, Good Communication Skill, Internet and Email, Lead Generation, MS Powerpoint, MS PowerPoint and MS Excel, optimistic, proofreader, Recruitment, Transcription, Visual Basic, willing to learn, willing to learn and hardworking, willing to learn and hardworking, 3RD COMMIS CHEF, ability to work under pressure, adaptability, adaptability, adaptability, Adaptability, Good Communication Skill, , admin assistant, admin assistant, admin assistant, admin assistant, admin assistant, admin assistant, Administration and Office Management, Administration and Office Management, Administrative Support, Administrative Support, Administrative Support, Administrative Support, Administrative Support, Administrative Support, Administrative Support, Administrative Support


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Deutsche, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English, English


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1. attributes

trainable
flexible

2. Audio sample

Sample of my audio engineering works


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3. Canva Expert/SMM - Social Media Marketing

Canva Expert/SMM - Social Media Marketing Creation of logo/advertisements to improve audience engagement and convert into sales


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4. Curriculum Vitae

My detailed Curriculum Vitae.


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5. Customer Service

I worked as a call center agent for 2 years and 2 months.


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6. Customer support

Customer support for 5 years handling billing, sales, and technical support. Customer support for 6 months home base handling chat support and email management.


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7. CV - Portfolio

Objectives, Skills/Qualities, Achievements/Recognitions, Educational Attainment, References, Personal Information and Working Experience.


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8. Effective Business Writing Seminar

Effective Business Writing Seminar Workshop April 29-May 1, 2002 AOL Member Services Philippines, Inc. Clarkfield Pampanga Philippines 2009


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9. FPJ CV

Wide range of Repertoire. 60's up to present. Variety Pop - Retro


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10. highly skilled customer service

I am a highly skilled customer service that is expert in troubleshooting cable connections


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11. Job Portal - UrTechCity Website

This website is used to search any types of jobs and also you can attach any documents proving your particulars


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12. Job Portal - UrTechCity Website

This website is used to search any types of jobs and also you can attach any documents proving your particulars.


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13. Kate Margaret Lopez

As a student, I used to do multitasking. having sidelines and some online business can help me support the financial needs of my family from a non experience working student, I'm eager to gain and learn more from the jobs that i will be accepted. This could be my stepping stone to achieve my goals in life.

religion: Roman Catholic         
nationality: Filipino
height: 5'3ft
weight: 45kg
interest: Business
Birthdate: October 1, 2004&nb


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14. Lileth Panlaqui

I'm Lileth Panlaqui, 2nd Year College taking course of Bachelor Of Science in Business Administration Major in Marketing. Doing in Marketing is a Good Example for the trainies who wants to become a Business Women like me. And its a Great Platform to showcase my skill whatever goals i set. This is the beginning of my journey for being a marketing. I apply to the company that suit my skills. GOG Company gives me a opportunity to grow in Jobwise and Financial wise. I learn to communicate to the peo

15. My Cv

This is my whole original resume indicating my experiences and as well my education background.


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16. Overseas Training

• OVERSEAS TRAINING KEC-Guru, Seoul, South Korea Scope: Leadership, Overview on the Production Process of Ceramic Capacitors, Machine Operation& Maintenance Period: From Dec 2, 1996 to Jan 29, 1997


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17. Seminar-Workshop and Teaching Summer Day Care Training Certificate

• Seminar-Workshop and Teaching Summer Day Care Training Certificate New Era College


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18. SMM - Social Media Marketing

SMM - Social Media Marketing 1. Provide a Jacket/T-Shirt mock up design 2. Provide variety of colors to choose from


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19. SMM - Social Media Marketing

Logo Design for Branding - SMM Shoe facebook page logo and branding campaign for social media marketing efforts.


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20. Typing test

56 wpm


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21. UrtechCity website

This website is a company website that shows services and products that is offered by the company. It also shows information about the company


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22. Video editing samples

Sample of my basic video editing skill.


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23. Virtual Assistant/CRM

Provide weekly report based on CRM data to client and partners

24. Voice Sample

Voice Sample


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25. Work Certifications

Achievements earned and received when I was with | America Online (www.aol.com) / eTelecare Global Services / Stream Global Services [previous companies] & with the current company: Convergys (Concentrix): • Customer Service - Chat (Billing/Payment/Technical Support) - Non-Voice - Email (Billing/Technical Support) - Non-Voice - Social Networking/Forum Monitoring and Content (Picture & Video) Moderation- Non-Voice - Voice (Technical Support-DELL)


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:

1. Customer Care Representative

:
24/7 Customer Service Phils
:
3rd floor 24/7 Plaza Valero St. Ayala Makati
:
01-Mar-2012
:
13-Dec-2018

:
Deals with prepaid, postpaid mobile phone, mobile broadband accounts. Handles Bill Disputes, Complaints. Holding a position of Subject Matter Expert and NSSA (New-hire Starter Support Associate) Team Player Work Force Apprentice – Target Online Sales Support - create new sales representatives log-ins' - Admin tasks includes reports sent to client, to management - manage staffing on every interval - schedule plotting for agents sent by client. - Process schedule swap request from team leaders August 1, 2017 to January 2, 2018

2. Sales- Customer Service Associate

:
Teletech Philippines
:
Mandaue City, Central Visayas
:
03-Aug-2009
:
24-Feb-2012

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Handles Sales/ Delivery queries of HP computers Promoted as Subject Matter Expert on the 8th month with the account and held a team for more than 2 years. Team Player. Ability to developed people @ work.

3. Booking Sales Representative

:
Aegis People Support
:
IT Park Lahug Cebu City
:
03-Feb-2009
:
24-Jul-2009

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Process booking for Hotels, Flights, Cars, Activities. Reprocess itinerary.

4. Inbound Sales Representative

:
eTelecare Global Solutions
:
IT Park Lahug Cebu City
:
01-Feb-2007
:
02-Feb-2009

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Process inbound sales for Vonage Internet Phone. Process new connection and upsell for existing customers.

5. Consultant

:
Sutherland
:
Davao City, Philippines
:
10-Nov-2016
:
15-Jul-2017

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Answering customer's queries through chat. Handling four concurrencies at a time. Sending e-mail templates as follow-ups to customers who recently contacted. Verifying payment, tracking customers orders.

6. Technical Support Representative

:
Sykes Asia Inc.
:
Glorietta Mall, Makati City
:
30-Jan-2017
:
25-Jan-2018

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My role is a universal agent who supports 3 of the many products of Google - Apps (Google Play Store), Hardware (Google Pixel Phone and other Android devices) and Google Wallet.

7. Technical Support Representative

:
TaskUs Inc.
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24/7 McKinley Bldg, Corner 24th and 7th Avenues, BGC, Taguig City
:
20-Jul-2015
:
24-Jan-2017

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We are doing technical support for people mostly living in apartments/dormitories in the US.

8. Technical Support Representative

:
Convergys Philippines
:
Vertex One Building Felix Huertas St., Sta. Cruz, Manila
:
12-Jul-2010
:
18-Apr-2014

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I am a TSR/universal agent for Comcast - one of those cable, internet and phone providers in the US and we support residential accounts for billing and troubleshooting.

9. Customer Service Representative

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HSBC Philippines
:
Northgate Cyberzone, Alabang, Muntinlupa City
:
03-Mar-2008
:
14-Aug-2009

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My role is a CSR which handles the company's on private label cards which are only specific and can be used for a certain store in the US (ex: Best Buy, Walmart, etc).

10. Customer Service Representative

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Sitel
:
Baguio City
:
09-May-2019
:
05-Aug-2013

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I worked with Sitel for more than 2 years and the account the I handled was financial account. We answer customer's queries about their bill and process payment as well.

11. Customer Service Representative

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Teleperformance
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Baguio City
:
09-Mar-2014
:
01-Jul-2019

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We answer questions about their bill and process payments. We also process payment arrangement and process deferment and forbearance.

12. ESL Teacher

:
UTALK
:
Baguio City
:
11-Jul-2016
:
01-Jul-2017

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We teach English to Chinese students and Adult Chinese with professions.

13. Virtual Assistant

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RVG
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Homebased
:
05-Mar-2018
:
03-Dec-2018

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We do outbound calls and admin task as well.

14. Data Entry Specialist

:
Grayline plans Incorporated
:
Banawe. Quezon City
:
19-May-2000
:
25-Aug-2005

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I am encoding a lot of planholder's information in a built in program with a deadline. I have a typing skill of 30-35 wpm. Creating emails to my bosses to report.

15. Market Researcher

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Opinionology Philippines Inc.
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4th Flr. NCCC Mal Ma-a Davao City
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11-May-2011
:
04-Aug-2011

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Responsible for gathering data by calling households. These data are used to further develop the clients products and services.

16. Online ESL Teacher

:
Sanwon BPO Inc.
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2nd Flr. Fran Building Palma Gil Obrero and J.P Laurel Ave. Davao City
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03-Jul-2012
:
31-Mar-2019

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Responsible for guiding and teaching students the proper and effective way of using the English language in a daily basis. As well as checking and proofreading their writing outputs for their homework.

17. Virtu

:
YRA
:
US
:
19-Jun-2018
:
30-Oct-2018

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Assisting clients, doing the online reject and accepting post ads. General Management, scheduling, sending emails.

18. Tutor

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Acadsoc
:
China
:
05-Nov-2018
:
20-Dec-2018

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Teaching Online english to chinese kids, students

19. Data Entry Clerk

:
Dubai Multi Commodities Center
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UAE
:
18-Aug-2015
:
22-Mar-2017

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Encoding files like passport, visa, cancellation, enrty permit. Also assisting different nationalities

20. EXECUTIVE SECRETARY

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SECRET RECIPES FOOD CORP
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QUEZON CITY
:
25-Jul-2011
:
30-Nov-2012

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Maintaining executive’s agenda and assist in planning appointments, board meetings, conferences etc. Attending meetings and keep minutes Receiving and screening phone calls and redirecting them when appropriate. Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.) Make travel arrangements for executives Handle confidential documents ensuring they remain secure Prepare invoices or financial statements and provide assistance in bookkeeping Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders Maintain electronic and paper records ensuring information is organized and easily accessible Conduct research and prepare presentations or reports as assigned

21. BARISTA

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COSTA COFEE
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DUBAI UAE
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22-Dec-2012
:
31-Jan-2014

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Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas. Clean or sanitize work areas, utensils, or equipment. Clean service or seating areas. Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning. Describe menu items to customers or suggest products that might appeal to them. Order, receive, or stock supplies or retail products. Provide customers with product details, such as coffee blend or preparation descriptions. Receive and process customer payments. Serve prepared foods, such as muffins, biscotti, or bagels. Stock customer service stations with paper products or beverage preparation items. Take customer orders and convey them to other employees for preparation. Take out garbage. Weigh, grind, or pack coffee beans for customers. Wrap, label, or date food items for sale.

22. CSR - EMAIL / IB / OB / ONLINE TUTOR

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SIBS
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TAGUM CITY DAVAO DEL NORTE
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01-May-2014
:
30-Jun-2015

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Managing incoming calls, emails and customer service inquiries.

23. CSR II - CHAT / OB SUPPORT

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TELETECH
:
PIONEER, MANDALUYONG
:
01-Feb-2018
:
11-Jan-2019

:
I handled food delivery US Account

24. WAITRESS

:
OLIVE GARDEN ITALIAN RESTAURANT
:
DUBAI UAE
:
01-Dec-2015
:
30-Nov-2017

:
It's an Italian Restaurant - US brand.

25. Telemarketer

:
Ren BPO Solutions
:
Panorama St. Marikina,Metro Manila
:
20-Jul-2017
:
20-Sep-2017

:
Travel Booking

26. Cook/Cashier/Waitress

:
Calle Lila - Wing Camp
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44 Lilac St. Marikina City
:
09-Apr-2018
:
05-Oct-2018

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Tender,tasty wings generously coated in our special marinade and immerse in our signature flavors that you will surely love.

27. Telemarketer

:
Telephilusa Outsourcing Solutions
:
Lilac, Marikina City
:
14-Aug-2019
:
22-Jan-2019

:
Travel booking and Hotel reservations

28. SERVICE CREW

:
Mc Donalds Corporation
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Makati City
:
15-May-2017
:
15-Jul-2017

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The one who serves food and clean the tables that the customers used.

29. Customer Service Representative

:
Teleperformance Philippines
:
2FL Mall of Asia Pasay City Paranaque Philippines
:
19-Oct-2013
:
13-Jan-2014

:
I handled chat service in a financial account ( AT&T).

30. Issue Resolution Specialist

:
Convergys Philippines
:
Alabang 2 bldg Cyberzone Northgate Alabang Muntinlupa City
:
23-Dec-2014
:
30-Jul-2015

:
I handled 2 accounts. 1 is seasonal ( Phone ) and the other is a Business account ( Email, Chat and Phone ).

31. Collections Specialist

:
Iqor Dasmariñas Philippines
:
Sm Dasmarinas Dasmarinas Cavite
:
05-Aug-2015
:
01-Sep-2016

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I handled collections in a financial account ( Sprint Phones ). Also handlee upsales calls.

32. Seller Support Specialist

:
Arvato Bertelsmann Philippines
:
Northgate Cyberzone Alabang Muntinlupa City
:
19-Sep-2016
:
11-Oct-2017

:
I am part of a pioneering team. Handled different LOB ( email, chat, phone). Part of the training team as a Mentor as well.

33. Account Manager

:
G&G sales and marketing Israel
:
Israel
:
25-Dec-2017
:
01-Feb-2019

:
Handled as a full time account manager in his Amazon account with my client that lives at Israel. Handled PPC campaign, Product sourcing, social media marketing, data entry, report analysis.

34. Telemarketer/ Appointment Setter (Homebased)

:
Upwork
:
Philippines
:
04-Dec-2017
:
05-Feb-2018

:
Handled sales call as a part time job

35. Data Entry Specialist

:
HighRise
:
Philippines
:
01-Oct-2018
:
31-Jan-2019

:
I handled Data mining of hotels through google map and listing it in a google spreadsheet.

36. Customer Support Specialist

:
SHIMA BPO - Diet Supplement
:
Cebu City. Philippines
:
10-Dec-2018
:
02-Jan-2019

:
Receiving incoming calls from customers who had ordered our products online, providing customers with proper information on how to get rebates and walking them thru the rebate site. providing details on how to use the products. tracking down delayed product shipments. cancelling customer orders, issuing return merchandise authorization to customers, assisting customers on how to return the products, and informing customers regarding closed and dead merchants.

37. Company Secretary, Liaison Officer

:
AIDEL AND SHAHIRWAN DEVELOPMENT COMPANY
:
Beribi Complex, Brunei Darussalam
:
26-Aug-2003
:
30-Jan-2009

:
Responsible for the efficient administration of a company, particularly with regard to ensuring compliance with statutory and regulatory requirements and for ensuring that decisions of the board of directors are implemented. Liaises between two organizations to communicate and coordinate their activities by serving as an official go-between for senior officials of both organizations.

38. Human Resources Manager

:
ORO BUSINESS GROUP
:
Climaco St., Zamboanga City, Philippines
:
26-Feb-2009
:
28-Aug-2009

:
Maintains human resource staff by recruiting, selecting, orienting, and training employees. Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.

39. Senior Telemarketer/Appointment Setter/Chat Support Specialist/Sales Coach

:
E-AXS COMMUNICATIONS
:
Natividad St., Tetuan, Zamboanga City, Philippines
:
10-Sep-2009
:
09-Sep-2011

:
Contacts consumers and business customers by phone to attempt to sell or create interest in a product or service. Contacts potential customers and arrange sales calls. Responsible for keeping the records of potential clients and of their productivity. Interact with customers via email & chat support and attending to their queries. Prepares new sales representatives by conducting orientation to sales process, developing individual coaching plans, providing resources and assistance, scheduling orientation drive-alongs with senior representatives.

40. Telemarketer/Lead Generator/Appointment Setter/Email Support Specialist

:
DATA NET
:
Canelar St., Zamboanga City, Philippines
:
15-Aug-2011
:
15-Aug-2013

:
Solicit donations or orders for goods or services over the telephone. Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation. Responsible for working as part of a team to support the Inside Sales Representatives and Account Executives in prospecting and building a pipeline of qualified leads to meet business plans, quotas, and company objectives. Research and target prospects using a variety of sales tools. Set up appointments for an in-house demonstration, over the phone consultation or private meeting at the office or home of the interested party. Receive and answers customer inquiries on behalf of the company or business via email. Responsible in providing quality instructions or responses to be able to resolve the customer's issue.

41. Telemarketer/HR/Sales Coach/Chat Support Specialist/Email Support Specialist/Customer Support

:
SYNERGY TECH
:
Tala, Zamboanga City, Philippines
:
02-Sep-2013
:
01-Sep-2017

:
Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes. Screening, recruiting, interviewing, and placing workers. On-board new employees, and guide new employees through the complicated process of benefits and compensation. Communicate with customers through live chat or email to answer questions, solve problems, and troubleshoot. Receive and promptly respond to customer queries

42. Telemarketer/ Appointment Setter (Homebased)

:
DRAZEN CONTACT CENTER OUTSOURCING SOLUTIONS
:
Candelaria, Quezon, Philippines
:
08-Jan-2018
:
08-Jun-2018

:
Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation. Generate the interest of potential customers which is then followed up by the sales professional.

43. Team Leader/Assistant Team Leader/Appointment Setter (Homebased

:
SINGH GLOBAL CONTACT SOLUTIONS LLC
:
Kolkata, India
:
02-Jul-2018
:
02-Aug-2018

:
Provide direction, instructions and guidance to a group of individuals, who can also be known as a team, for the purpose of achieving a certain goal. Runs a department on a specific shift under the direction of a team leader or supervisor. Responsible for contacting leads over the telephone to generate appointments.

44. Appointment Setter (Homebased)

:
AVOLOGY CREATIONS
:
Islamabad, Pakistan
:
06-Aug-2018
:
24-Aug-2018

:
Provide support to a company’s sales team by calling prospective clients and scheduling appointments for them to speak with a salesperson. Provide general customer and administrative support.

45. Appointment Setter, Trainer (Homebased)

:
CREATIVE HI SUPPORT SOLUTIONS
:
Manila, Philippines
:
27-Aug-2018
:
02-Nov-2018

:
Supporting the sales function of a business which includes contacting the cold or warm sales that is geared for the purpose of making first contact with prospective customers or clients. Prepare new representatives by conducting orientation to sales and service processes, developing individual coaching plans, providing resources and assistance, scheduling orientation and ongoing training.

46. Telemarketer/Team Leader (Homebased)

:
HOMEWORK EXTENSION - Cause Broadcasting
:
Manila, Philippines
:
21-Nov-2018
:
06-Dec-2018

:
Direct marketing in which a salesperson solicits prospective customers to buy products or services, either over the phone or through a subsequent face to face or Web conferencing appointment scheduled during the call. Support team manager and performs management duties when manager is absent or out of office. Manage and lead a team of employees. Communicate company goals, safety practices, and deadlines to team. Motivate team members and assesses performance. Provide help to management, including hiring and training, and keep management updated on team performance. Communicate concerns and policies among management and team members.

47. Advanced Technical Support Representative

:
Convergys Philippines Inc.
:
One Sanparq Building, Lacson St., Bacolod City
:
27-Mar-2016
:
31-Mar-2017

:
Tier II - Technical Support Representative for Comcast under Double Play Program-Cable and Internet troubleshooting. Also handled Billing and upselling Phone services and Home Security services. (Chat support)

48. Customer Service Representative

:
Focus Direct Inc.
:
22nd Lacson Street, Bacolod City
:
26-Jul-2016
:
28-Jan-2017

:
Handled retension account, both Email and Voice with upselling as well.

49. Technical Support Representative

:
Alorica Philippines Inc.
:
5F Sky Rise 1 Building, IT Park, Cebu City
:
23-Apr-2018
:
28-Jun-2018

:
Technical support for Cable Services with Upselling

50. Customer Service Representative

:
Eperformax Contact Centers and BPO
:
JY Square Mall, Lahug, Cebu City
:
29-Jun-2018
:
30-Dec-2018

:
Working up to present time.



:

1. Kate Margaret Lopez

:
Awards
:
16-May-2013
i had multiple certificates and awards


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2. Kate Margaret Lopez

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Honors
:
14-May-2019
consitent honor student 


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3. Diploma

:
Certificates
:
05-Dec-2019
tety

4. certification

:
Certificates
:
12-Oct-2021

5. Lileth

:
Honors
:
03-Mar-2016
I'm a Honor Student in High School, Representative of School & Athlete for the Year way back 2016. 

6. resume

:
Attached Resume
:
31-Mar-2020
afearfeq


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7. MCTS

:
Certificates
:
07-Jul-2008
Microsoft Certified Technical Specialists


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8. MCP

:
Certificates
:
11-Aug-2008
Microsoft Certified Professional


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9. Certification

:
Certificates
:
06-Feb-2019

Academic excellence

>   certification of Professional achievement for data entry
>   certification of Industrial practice and training

10. Computer Programming

:
Certificates
:
01-Apr-1986
Systems Technology Institute Manila, Philippines

11. The 7 Habits of Highly Effective People

:
Certificates
:
01-Jul-2006
FranklinCovey Group Manila, Philippines

12. Green Auditor License

:
Certificates
:
01-Dec-2006
Digital Media Network Company Toshiba Corporation Manila, Philippines

13. Basic Electronics Program

:
Certificates
:
01-Jun-1987
Basic Electronics Troubleshooting People’s Electronics Servicing Manila, Philippines

14. Advance Trainor’s Training

:
Trainings
:
01-Jun-1996
Trainor’s Training Training Systems Associates, Inc Laguna, Philippines

15. Internal/External Auditing Course DIN EN ISO 9001 Quality Management Standards/DIN EN ISO 14000 Envi

:
Trainings
:
01-May-1999
QMS Auditing TUV Rheinland Laguna, Philippines

16. Advanced EMS Auditors Seminar DIN EN ISO 14000 Environmental Management Standard

:
Trainings
:
01-Oct-2000
EMS Auditing RRS Management System Consulting, Inc. Laguna, Philippines

17. Six Sigma Methodologies (Quality Expert/Black Belt) Management Innovation Projects

:
Trainings
:
01-Sep-2005
Six Sigma Methodologies - Practice & Application Toshiba Information Equipment (Phils.), Inc. Laguna, Philippines

18. Supervisory Development Program

:
Trainings
:
01-Feb-2002
Supervisory Skill Training Ancilla, Inc. Manila, Philippines

19. Barista

:
Certificates
:
16-Nov-2015
I have BARISTA nc II certificate that I have learned about coffeeducation and have undergone training barista skills.

20. Bartending NC II

:
Certificates
:
01-Aug-2015
I have several training with certificates that may be useful if ever the company would be asking for the particular skills.

21. Sold 2 houses in Canada on the 17th of October, 2017

:
Certificates
:
17-Oct-2017
Sold 2 houses in Canada on the 17th of October, 2017

22. Director’s club awardee

:
Awards
:
14-Nov-2016
Director’s club awardee

23. Employee of the month

:
Awards
:
12-Oct-2016
since october 2016 up to march 2017

24. Bar mixology chili’s grill and bar restaurant manila

:
Trainings
:
08-Oct-2007
Bar mixology chili’s grill and bar restaurant manila

25. Certificate in Great Appreciation for Outstanding Team Spirit

:
Certificates
:
03-Feb-2019
Certificate in Great Appreciation for Outstanding Team Spirit (

26. Hotel familiarization manila diamond hotel

:
Trainings
:
08-Oct-2007
Hotel familiarization manila diamond hotel

27. Certificate of Recognition

:
Certificates
:
18-Jan-2018
Given on 19th of January 2018 at the Probe Group Philippines

28. Certification of completion

:
Certificates
:
09-Dec-2015
Communication Skills Workshop

29. Certificate of Recognition

:
Awards
:
01-Sep-2018
This is in recognition of your EXCELLENT performance as a Top Performer for the month of September year 2018. The dedication, hard-work, and efficiency you've shown for the company, towards the fulfillment of Puregold's objective is highly appreciated. Thank you for making a difference!


JPG

JPG

30. Certificate of Participation

:
Certificates
:
08-Sep-2018
4 Hour Hands-On Workshop of MS Excel Reporting Techniques and Freelancing Talk


JPG

31. Customer Service Quality Program

:
Certificates
:
12-May-2014
• Customer Service Quality Program- -SPI, WILEY PE JAM, May 12, 2014

32. Effective Communication

:
Certificates
:
24-Oct-2019
• Effective Communication- SPI, WILEY PE JAM, October 24-25, 2017

33. ASPIRE Bronze Program

:
Certificates
:
02-Dec-2016
ASPIRE Bronze Program • ASPIRE Bronze Program- SPI, WILEY PE JAM, December 2, 2016

34. MASTERS IN BUSINESS ADMINISTRATION

:
Trainings
:
01-Sep-2016
Currently making MBA thesis about Human Resource Management and Development

35. COMPREHENSIVE EXAM

:
Examinations
:
01-Sep-2018
Passed all subjects

36. COMPREHENSIVE EXAM

:
Examinations
:
01-Sep-2018
Passed all subjects

37. DEAN'S LISTER MARKETING MANAGEMENT UNDEGRADUATE DEGREE

:
Honors
:
01-Jun-2010
1st year -2nd year

38. CIVIL SERVICE PROFESSIONAL ELIGIBILITY

:
Examinations
:
11-Sep-2017
Please be informed that you PASSED in the Career Service Examination ­ Paper and Pencil Test (Professional Level) held in Bago Bantay Elementary School located at Bukidnon St., Bago Bantay, Quezon City on August 06, 2017, with a general rating of Eighty Three and 14/100 (83.14).

39. TESDA Contact Center Service NC II (100hrs.)

:
Trainings
:
12-Mar-2007
- Divine Word College of Legazpi Call Center Training and Apprenticeship Center. - March 12 to 24, 2007. - List of Competencies Completed: *Communicate Effectively in a Customer Contact Center *Render Quality Customer Service *American 101 (Short course for Call Centre Agents)

40. TESDA Contact Center Service NC II (100hrs.)

:
Certificates
:
12-Mar-2007
- Divine Word College of Legazpi Call Center Training and Apprenticeship Center.

41. VA Start Up Training

:
Certificates
:
30-Nov-2019
I attended a startup training to have an in deep knowledge of Virtual Assistant responsibility and enrolled my self in academe with complete lessons on Virtual Assistance Task.

42. English Grammar/ Vocabulary

:
Examinations
:
18-Dec-2018
Passed with a C2 Advanceed Mastery Test in English Grammar/Vocabulary Online test from Onlinejobs.ph

43. Valedictorian

:
Honors
:
20-Mar-2014
When In High School

44. Jean Arahan

:
Certificates
:
07-Jun-2010
High School Diploma

45. ROY AGOT

:
Trainings
:
19-Mar-2018
SEMINAR

46. Disc Personality

:
Examinations
:
03-Dec-2018
Disc Personality Test


HTML

47. Internet Speed - Screen shot

:
Publication
:
08-Mar-1999
Internet Speed - Screen shot

48. Top Performer, Top Sales Agent 2012 , Perfect Attendance in a Year 2012

:
Awards
:
15-Dec-2012
Top Performer 2012, Top Sales Agent 2012 , Perfect Attendance in a Year 2012

49. Top Performer, Top Sales Agent 2011 , Perfect Attendance in a Year 2011

:
Awards
:
15-Dec-2011
Top Performer 2011 , Top Sales Agent 2011, Perfect Attendance in a Year 2011

50. Top Performer, Top Sales Agent 2010 , Perfect Attendance in a Year 2010

:
Awards
:
15-Dec-2010
Top Performer 2010 , Top Sales Agent 2010 , Perfect Attendance in a Year 2010









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