INBOUND SERVICES :


Our Inbound Customer Service Team is equipped with the latest software and technology performance management. Every incoming call is handled by a professional customer care representative with advanced technology which automatically displays the proper greeting, custom on-screen scripting, product/service description, help desk, and much more! We are confident that our center can handle your calls as efficiently as any other companies, but you’ll be hard pressed to find other center that will provide you with superior customer service like ours.


Our Customer Service Representatives (CSR) respond to our clients and customers in a timely, polite and professional manner. We utilize and deploy the most sophisticated call processing and telecom systems. Our call routing feature allows the system to instantaneously scan available agents and route calls to the most appropriately skilled agents.


OUTBOUND SERVICES:


We make outbound calls to customers on behalf of our business and clients. Calls made from our outbound center include the following services :

• Customer Service
• Telemarketing
• Verification
• Sales
• Surveys
• Appointment Setting
• Third Party Verification
• Technical Support Representative

If you need to ramp-up your center or you do not have a center of your own, then you are on the right track, we have a center for your campaign(s) and we have the best people to do it for you.